24 August 2000
Revised 7 December 2001

A letter from Sven

Complexity

If we look upon construction as a complex process near the edge of chaos – or in some cases chaotic – we get a new understanding of its nature. This understanding may explain why some tools and initiatives work while others don't. It may also explain why the building industry is so short in improvements compared to the manufacturing industry.

Is construction a complex phenomenon?

The construction process is a complex system from several points of view. Being a one-of- a-kind production of a complicated product makes the process with its multiple activities a complex system. Having a different team undertaking each project must – by its organization – make the actual production a complex situation. And the structure of the industry, where all the participants in the production system also work on other projects at the same time, makes the whole industry a very close network, i.e. a complex system.

Besides, the temporary production facilities, the uncertainty of the processes and the changes in the product specifications that building is so rich in, make this complexity highly dynamic as well, and bring thus the whole situation to the edge of chaos.

The last planner takes hand of this situation by distributing process control and decision power to the lowest level possible. By using a very short horizon in the work plan – normally one week – the system makes the reliability as high as possible in respect of the system's chaotic nature.

The success of this approach supports the hypothesis of construction being a complex, near chaotic system. A further and more formal proof might be the existence of a power law in the frequencies and size of events in construction, either unforeseen events or changes in the system in general. The Santa Fee researchers have shown that such a law can be found in for instance the extinction of species, in the fluctuation at the stock markets and in the frequency of the Californian earthquakes; all complex systems. [1]

Changes in complex systems

Kurzweil claims[2] that the time between salient events in a chaotic system decreases as the system gets more ordered. The system develops at an increasing speed.[3]

I think we can recognize some of the characteristics of construction here. The time between changes in the construction system, its organizational pattern or its methods is indeed very long compared to manufacturing.

So, by making the process more ordered not only increases in productivity can be made, but also increase of the rate of changes towards a more efficient undertaking might be obtained. And opposite: without a more ordered – industrialized – process, we may never change the industry into an efficient operation.

But not too ordered, please

Society is a complex system. The construction sector is a complex subsystem of society. The sector consists of a network of agents – firms and individuals – who co-operate in ever changing patterns, even though some stable groups emerge from time to time. Often stable groups emerge in the form of the organization for a specific job, but it can also happen as a long-term co-operation.

The construction task is of a wicked nature, and the process becomes even more complex because of its one-of-a-kind nature. Is the proper organization to undertake this an even more complex organization?

We talk about the build environment. If we really believe that we are building our own and the next generations' environment, we should be very conscious about being too efficient and ordered. The next generation might hate our output.

Too much order in the construction sector will decrease the individuality of the output. Look for instance at the manufactured homes. One car can be nice, several cars are traffic, and standing still at the manufacturer's backyard, they generate a monotony we hate.

Questions

·         Where should we look for a power law in construction, how and through which data source?

·         Is Kurzweil right in claiming that more order shortens the time between radical changes?

·         How ordered should construction – or at least Building – be?

Sven Bertelsen
 

[1] c.f. Waldrop, M.Mitchell (1992), Complexity, The Emerging Science at the Edge of Order and Chaos
[2]
Kurzweil, Ray (1999), The Age of Spiritual Machines
[3] This may be true at least until the system gets too ordered.

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