COMET Application Project: QFD in Construction
Implementation of QFD in Construction is conducted within
COMET project"Customer Oriented Design Methods" of
STAR research program"Systems engineering in
construction" at VTT Building Technology.
- QFD method proven in other industries has been developed as a tool for
controlling customer demands and product properties. It has enabled the
speeding up of the design process and made it more responsive to customer needs.
- In construction QFD helps to find critical customer requirements and to minimice
- The purpose of the QFD in Construction project was technology transfer to construction
- to analyze Quality Function Deployment (QFD)
method's applicability in construction
- to implement QFD method in three construction projects.
- Lakka Antti, Vainio Mikko & Laurikka Petri: Asiakaslähtöinen suunnittelu,
QFD rakentamisssa, Quality function deployment, QFD in Construction. VTT Research
Notes 1685. Espoo 1995. 54 p. + app. 9 p. [in Finnish].
Abstract in English.
- Huovila Pekka, Lakka Antti, Laurikka Petri & Vainio Mikko: Involment of customer
requirements in building design. 3rd Annual Conference, International Group for Lean
Construction, University of New Mexico, Albuquerque, Oct 16 -19, 1995.
Abstract in English
- QFD-Laatutalo, spreadsheet tools for managing the QFD-matrix (MS Excel files).
Click here to see
- the user interface as a figure (27056 bytes).
- an example how to implement QFD into design of a restaurant
- Industrial partners Puolimatka, Skanska (contractors)
and A-insinöörit (design firm) take QFD in their design practice.
- VTT Building Technology offers QFD consulting services to the industry.
Impact on process lead time
- Customer requirements are
identified in the beginning of the design process - fewer iterations, changes and
delays at later stages of the process.
Point of contact to the research group:
VTT Building Technology, P.O.Box 1802, FIN-33101 TAMPERE, Finland,
Tel direct to Antti Lakka: +358-0-316 3432, Fax: +358-0-316 3445.
Updated 2.1.1996 by
Antti Lakka ,VTT